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Finding your eye care team and obtaining referrals
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  • Finding your eye care team and obtaining referrals
Who are the health professionals involved in my glaucoma journey? 
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  • Ophthalmologist / Eye specialist: Your ophthalmologist is a medical specialist, who specialises in the medical and surgical management of eye diseases. Also known as an eye doctor or eye surgeon, they provide diagnostic, treatment and preventative medical services related to conditions such as glaucoma. It is very important for glaucoma patients to have an ophthalmologist involved in their care to ensure they are under the correct treatment plan to manage their glaucoma. The ophthalmologist is the only person able to perform laser or surgery for glaucoma. Glaucoma patients have the option of seeing a general ophthalmologist or a glaucoma specialist who has received additional subspecialty training in managing complex glaucoma. A general ophthalmologist is fully equipped and qualified to treat and manage glaucoma, but may refer patients to a glaucoma specialist if needed.  
  • Optometrist: Optometrists are health care professionals who provide comprehensive primary eye care. They assess, diagnose and can co-manage a range of ocular diseases. Usually, they are the first person to detect possible glaucoma and will then refer to an ophthalmologist to confirm the diagnosis and initiate treatment if necessary. When it is in the patients best interests, a therapeutically endorsed optometrist can make an initial diagnosis and start treatment prior to referring to an ophthalmologist.  
  • Pharmacist: The experts in understanding medications - the pharmacological effects of drugs, drug uses, therapeutic roles, side effects, potential drug interactions, and monitoring parameters. Your pharmacist plays an important role in helping you understand and choose the correct medications, supplements and products to ensure you can safely treat all your health conditions including glaucoma.  
  • General Practitioner/ GP/ family doctor: usually the first person you go to if you have a health issue. They have broad knowledge and the skills to treat most general health issues you might have throughout life. Like an optometrist, your GP can also provide you with a referral to see an ophthalmologist  and renew your prescription for glaucoma eye drops.  Unlike optometrists or ophthalmologists, most GPs do not have the equipment necessary to perform a comprehensive eye examination. 

 
 

What is a referral for? 
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You will need to get a referral to see an eye specialist. A referral will allow you to claim benefits from Medicare for the consultation and some of the tests done on the day. Referrals can be obtained from your optometrist, GP or a current specialist. Please note that referrals expire. We would advise you to discuss the possibility of obtaining an indefinite referral.  
 

What is a shared care plan? 
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People with glaucoma, suspected glaucoma and those with high eye pressures need lifelong monitoring.  Shared care models are an effective option for ongoing care in cases of stable glaucoma and those at low risk of vision loss.  Shared care plans generally involve optometrists and general practitioners working in collaboration with ophthalmologists.  

A person who fits the criteria may choose to have both their optometrist and their eye specialist involved in the management of their glaucoma. Together with your ophthalmologist, your optometrist can help with ongoing monitoring of your glaucoma and general eye health. Apart from addressing your vision needs, refraction, optometrists are also generally well equipped with the skills and resources needed for glaucoma monitoring, and also for urgent appointments when your ophthalmologist is not available. In an effort to provide high quality care, examination findings and treatment decisions will be communicated to all practitioners involved in the agreed shared care arrangement.  

Speak to your ophthalmologist about a shared care plan with your optometrist. 

I can’t afford to see a private ophthalmologist. What are my options? 
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As glaucoma is a lifelong condition requiring ongoing follow up appointments, the cost associated with consultations, tests and treatment over the years can add up. In Australia, Medicare does cover a significant proportion of the costs in private  ophthalmology clinics. In the public eye clinics, this cost can be fully covered. 
 
Things to consider when looking into public eye care is the wait time involved in getting an initial appointment (which at times can be up to a year, depending on individual cases), and not being able to choose your specific ophthalmologist to look after you. If you are considering getting your glaucoma managed in the public hospital, a report on your behalf will need to be sent to your public eye clinic by your optometrist, GP or current ophthalmologist. 

It is important to have your optometrist monitor your glaucoma while you wait for your appointment at the public eye clinic. 

How do I find an eye specialist near me? 
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Being diagnosed with and monitored for glaucoma requires ongoing appointments with your ophthalmologist. Appointment frequency can range from monthly to bi-annually. Each patient and their glaucoma are different, and time spent at the clinic can be hours at a time depending on the tests you are doing on the day. Additionally, you may not always be able to drive after your consultation and may need to rely on a friend or a family member for transport. You may therefore wish to be seen at a local eye clinic for convenience. 

You can find an ophthalmologist near you via our Find a Health Professional directory.  

Is it better for me to see a glaucoma specialist instead of a general ophthalmologist? 
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All ophthalmologists are able to diagnose, treat and manage your glaucoma. A glaucoma specialist however, has received additional subspecialty training in performing glaucoma surgery and managing complicated glaucoma cases. Your general ophthalmologist will refer you to a glaucoma specialist if more complex interventions are required. 
 

I want someone to personally recommend “the best eye specialist” for me. How do I find out? 
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Recommendations can come from health care professionals referring you (your GP, optometrist or your current ophthalmologist), as well as family or friends who have been under the care of the ophthalmologist.  

The Glaucoma Australia Support Group is a safe and supportive online group with over 1000 members who can offer valuable feedback and recommendations for ophthalmologists. Follow the below links to our Facebook support groups:  

Whether an eye specialist is the “best eye specialist” for you also depends on the rapport and trust you build during your appointments. It often helps to write out your questions before going into your appointments; it is very easy to forget what you initially wanted to ask especially after you receive new information to process about your diagnosis and results. Staff at your eye clinic often have busy and stressful days and can often run short of time to spend extra time with you to answer questions. We always encourage patients to ask questions so that they can understand more about their glaucoma. . 

I would like a second opinion. How do I do that? 
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It is ok to seek a second opinion. You may be wanting to explore a different treatment option that your current ophthalmologist may not offer, or you may need the opinion of another expert for reassurance. Patients often consider a second opinion for various reasons, including to have confidence in their management plan and for emotional well-being. A referral is needed to seek a second opinion from an ophthalmologist you have not seen before. This can be obtained from your current ophthalmologist, your optometrist or your GP. 

It always helps for your new ophthalmologist to have a copy of your past medical records. This is because future treatment and management plans can depend on how your glaucoma has progressed over the years and how you have responded to past treatments.  For this reason, we encourage that you have an open conversation with your current ophthalmologist about your reasons for seeking a second opinion. At times, your previous and new ophthalmologists can work together on your glaucoma management to ensure the best outcome for you. Your permission will be needed to release your medical notes from any previous eye clinic you have been to, so please discuss this at the time of making your appointment. 

Please be aware that if you see a specialist for a second opinion regarding glaucoma and they do not have background information then tests such as OCT and visual field are going to need to be repeated.