Vision Australia Telehealth Services to Support Clients Through COVID-19

Vision Australia has launched a comprehensive telehealth service to ensure the needs of all clients are met while its face-to-face service is temporarily suspended due to the COVID-19 pandemic.

The organisation is urging the Australian health-care sector to continue to refer patients to Vision Australia for access to its specialist blindness and low vision services.

“We’re more than confident that our telehealth service will allow our frontline staff to provide the services that allow our clients to remain active, safe and independent. In a situation like this, where people who are blind or have low vision can easily find themselves cut off from society, services like ours become even more important,” said Vision Australia CEO Ron Hooton.

“Any health professional with a blind or low vision patient should have no hesitation in referring them to Vision Australia. We’ll make contact with them as soon as possible and make sure they’re receiving the support they need,” said Mr Hooton.

Vision Australia’s full range of services, including occupational therapy, orientation and mobility support, assistive technology advice and specialist children and young people services can all be provided by telehealth.

Vision Australia can also provide free tech support to ensure new and existing clients are set up to receive telehealth services.

Given the current situation across Australia, identifying patients at risk due to blindness or low vision is more important than ever. A simple referral to Vision Australia can be done online at visionaustralia.org in a matter of minutes. You can also refer patients via phone: (AUS) 1300 84 74 66.