Making the Most of our SiGHTWiSE Education and Support Services

A glaucoma diagnosis can be confronting and overwheling. For many it arrives unexpectedly and brings with it uncertainty, anxiety, and a flood of complex medical jargon that could be difficult to understand in the moment.     
 
 
Knowing where to turn, and how to navigate the journey ahead, can make all the difference - particularly when timely support and clear information are essential to preserving long-term vision and quality of life.  
 
Glaucoma Australia’s SiGHTWiSE program has been designed to ensure that no one faces this journey alone.  It provides a  structured and compassionate pathway forward from the point of diagnosis.  
 
By offering personalised education, expert guidance, and ongoing support, SiGHTWiSE helps people move from uncertainty to confidence, empowering them to take an active role in their eye health.  Start with expert guidance you can trust.  

One of the most valuable ways to engage with SiGHTWiSE is through our team of Orthoptist Patient Educators and Health Counsellors. These experts are available on our free helpline 1800 500 880 to provide tailored advice and reassurance when it’s needed most.   
 
Whether you’ve just been diagnosed or have been managing glaucoma for years, speaking with someone who understands the condition can help you make sense of your situation and next steps. Patients often find that having complex medical terminology and procedures explained in clear, simple language helps them feel more in control and better prepared for specialist appointments.   
  

Build confidence in your treatment journey  
 
No two experiences of glaucoma are the same, which is why personalised support is so important. SiGHTWiSE helps you understand your treatment plan, explore your options and feel confident when advocating for your own care.  
 
By taking the time to explain test results, scans, and treatment pathways, the SiGHTWiSE team ensures you are not just informed - but empowered. This deeper understanding can lead to more meaningful conversations with your healthcare providers and better long-term outcomes.  
  

Looking beyond treatment: managing everyday life better   
 
Living well with glaucoma goes beyond medical care. SiGHTWiSE offers practical, easy-to-apply advice on day-to-day living, including topics such as driving, diet and exercise. These insights can help you maintain independence, stay active, and adapt to changes with confidence.   
 
Regular check-ins with our educators provides reassurance and ensures your support evolves as your needs change.         
  

Stay on-top of the latest developments  
 
Glaucoma care is continually advancing, with new treatments, technologies, and research emerging over time. SiGHTWiSE keeps you connected to the latest breakthroughs and what they mean for your condition and future care.  
 
Having access to up-to-date information ensures you can make informed decisions and feel confident that you are receiving the best possible care throughout your glaucoma journey.  

  
Access support whenever you need it  
 
One of SiGHTWiSE’s greatest strengths is its continuity. As glaucoma is lifelong, needs evolve - but ongoing access to expert support via phone, web chat, and education provides lasting peace of mind.  

  
Many patients describe this as having “an expert in their corner” - someone who listens, understands, and helps guide them through every stage of their journey.  
  

Beyond clinical guidance, SiGHTWiSE recognises the emotional impact of a glaucoma diagnosis. Feelings of anxiety, isolation, or uncertainty are common - particularly in the early stages. Access to trained health counsellors provides a safe space to talk through these challenges and develop strategies to cope.   
 
Importantly, the program also helps connect individuals to a broader community of people with lived experience. Knowing that others are navigating similar challenges can reduce feelings of isolation and provide encouragement, practical tips and hope.  

 
Making education part of your routine  
 
To get the most from SiGHTWiSE, it’s helpful to view education and support as an ongoing part of your care - not just something to access in moments of crisis.   
 
Regularly engaging with resources, asking questions, and staying informed can help you stay ahead of changes in your condition and treatment. This might include preparing questions before appointments, checking in with the helpline when something is unclear, or seeking advice when lifestyle changes are needed. Small, consistent actions can build confidence over time and make managing glaucoma feel more achievable.  

  
You’re not alone  
 
Ultimately, getting the most out of SiGHTWiSE is about staying connected - asking questions, seeking support and making use of the resources available to you. From emotional reassurance to practical advice and clinical education, the program is there to support every aspect of living with glaucoma.  
 
With the right information and support, a glaucoma diagnosis  doesn’t have to define your future. Through SiGHTWiSE, you can gain the knowledge, confidence, and reassurance needed to navigate your journey.