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Financial Support Services

If you have glaucoma, it's important to know the support services that are available to help you in your glaucoma journey.

Accessing eye health providers to treat and manage your glaucoma is key. But knowing what else is out there to help with your glaucoma management can make a huge difference to your quality of life. This includes learning about any financial assistance services that you might be eligible for.

To help get you started we have listed some of the services that you may be eligible for below. It's important to note that this information is generic and not tailored to each individual's specific circumstances. Your eligibility to access the services will be determined by the service provider and all decisions are made by them.

We at Glaucoma Australia do not provide financial advice and urge you to do your own research about any services you access to determine if it's right for you.

Life insurance & disability cover
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Many Australians are unaware they hold insurance through their Super fund. If you’ve got insurance with your Super fund it’s worth taking some time to find out what you’re covered for. 

Most Super funds automatically provide:

  • Life cover (which pays a lump sum if you die) 
  • Total and Permanent Disability Insurance (TPD)  - pays a lump sum if you become totally and permanently disabled because of illness or injury.

Some Super funds will also automatically provide income protection insurance – which pays some of your income if you can’t work for an extended period of time due to illness or injury.

It’s important to understand what your cover includes and if this works for your personal situation.
To find out what insurance you have in your Super and who the insurer is, the Australian Securities & Investments Commission (ASIC) recommends you:

  • Call your Super fund 
  • Access your Super account online 
  • Check your Super fund's Annual Statement and the Product Disclosure Statement (PDS)
  • Go to your MyGov

To find out more visit ASIC article which you can access by clicking here.

Reference: ASIC Insurance Through Super article accessed on 16/02/2023

Blind Pensions
Disability Support Pension (Blind)
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Disability Support Pension (DSP) provides financial help if you have a permanent physical, intellectual or psychiatric condition that stops you from working, including blindness. To be eligible for the DSP you must be under the age requirement for the Age Pension.

There are also Non-Medical and Medical Rules you will need to meet in order to claim the DSP (Blind). To find out if this is the right payment for you, visit the Australian Government's, Services Australia page which you can access by clicking here.

Once you have collected all the required medical and non-medical documentation, you can submit your application with the ‘Request for Ophthalmologist/Optometrist Report’ and any other supporting documentation to Centrelink.

Medical Rules

When applying for the DSP you will need to work with your ophthalmologist or optometrist to fill out the Centrelink ‘Request for Ophthalmologist/Optometrist Report’. You can find download this form here

Find out about the medical rules criteria by clicking here

Non-Medical Rules

There are a range of non-medical rules you also need to meet to qualify for the DSP. If you're permanently blind, you may not be subjected to the income or assets test. Find out more about the non-medical rules by clicking here



Age Pension (Blind)
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If you are over the current retirement age, and meet the additional criteria you may be eligible for the Age Pension (Blind).

  • On 1 July 2021,  the Age Pension age increased to 66 years and 6 months for people born from 1 July 1955 to 31 December 1956, inclusive.
  • If your birthdate is on or after 1 January 1957, you’ll have to wait until you turn 67. This will be the Age Pension age from 1 July 2023.

If you’re legally blind and you’re not claiming Rent Assistance, you may be able to claim Age Pension without being assessed against the income and assets tests. You’ll need to provide an ophthalmologist report to support your claim which you can download to fill out with your optometrist or ophthalmologist by clicking here

Find out more about the eligibility requirements for the Age Pension at the Services Australia website by clicking here


Resource to assist with Ophthalmologist or Optometrist Report form (SA013)
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There are a range of resources on our website that explain what glaucoma is and the impact it has on the daily lives of people with glaucoma and their families.

You might find this presentation by Associate Professor Bang Bui on the 'Impact of Glaucoma on Mental Health and Wellbeing' a useful resource to refer to when filling out application. To watch the presentation click here

Additional Government Services
The National Disability Insurance Scheme (NDIS)
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The NDIS supports people with a permanent and significant disability that affects their ability to take part in everyday activities. The service works with you to identify the type of support you need to achieve your goals. This may include independence, involvement in your community, education, employment and health and wellbeing.

To access the NDIS, some of the criteria you need to meet are:

  • have a permanent and significant disability that affects your ability to take part in everyday activities
  • be aged less than 65 when you first access the scheme
  • be an Australian citizen, a permanent resident or a New Zealand citizen who holds a Protected Special Category Visa
  • live in an area where the NDIS is available

You can use NDIS Eligibility Checklist to find out if you can access the NDIS and register your interest. To find out more about the support available through NDIS visit their website by clicking here

Australian Disability Parking Scheme
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The Australian Disability Parking Scheme (ADPS) includes an Australian Disability Parking Permit, which is recognised nationally.

It also establishes a nationally consistent eligibility criteria and national minimum parking concessions to help reduce the barriers for permit holders when travelling interstate. State and Territory Governments are responsible for the management of the ADPS, which means you will need to apply for the permit that's relevant to your State or Territory.

If you are eligible to receive a permit, you will be able to park in parking spaces showing the international symbol of access. You can also receive concessions in most public parking spaces where the sign or meter shows specific time limits.

To find out more and apply, visit the Australian Government Department of Social Services website by clicking here

Public Transport and Taxi Subsidy Scheme
State Transport Option Details Website
NSW Taxi Services The Taxi Transport Subsidy Scheme (TTSS) The Taxi Transport Subsidy Scheme (TTSS) supports NSW residents who are unable to use public transport because of a severe and permanent disability. If you're eligible, you could receive a subsidy of 50% of a taxi fare, up to a maximum subsidy of $60, and only pay the remaining fare. This includes travel in wheelchair-accessible taxis. Visit this website learn more:
NSW Transport Services Vision Impaired Person’s (VIP) Travel Pass If you're severely vision impaired, you can apply for a vision impaired person's (VIP) travel pass. The VIP travel pass entitles you and your attendant (if applicable) to free travel on public transport in NSW. Visit this website learn more:
VIC Taxi Services Victoria Multi-Purpose Taxi Program (MPTP) The MPTP Card is issued by Commercial Passenger Vehicles Victoria (CPVV). MPTP members receive 50 per cent off the standard fare (covering up to $60 per trip). Visit this website learn more:
VIC Transport Services Victoria Access Travel Pass You can travel with an Access Travel Pass if you have a permanent physical disability, cognitive condition or mental illness that prevents you from using myki. Visit this website learn more:
QLD Taxi Services QLD Taxi Subsidy Scheme and Lift Payment The Taxi Subsidy Scheme (TSS) subsidises taxi travel—half of the total fare, up to a maximum of $30 per trip—for people with severe disabilities. Visit this website learn more:
QLD Transport Services Queensland Vision Impairment Travel Pass (VITP) The go access Vision Impairment Travel Pass (VITP) entitles the passholder to free travel on all Translink services (excluding Airtrain) and regional qconnect bus services. This pass can be used as a flash pass or you can use it to tap on and off at a card reader when entering/exiting fare gates at train stations. Visit this website learn more:
TAS Taxi Services Taxi Subsidy Program Taxi Subsidy Program members qualify for subsidised taxi travel through the use of a Taxi Smartcard. Members are entitled to: • 50 per cent discount up to $25.00 per trip (non-wheelchair dependent member) • 60 per cent discount up to $30.00 per trip (wheelchair dependent member). Visit this website learn more:
TAS Transport Services Tasmania Public Transport Concession Card The Tasmanian Government provides public transport concessions to ensure those most in need have access to essential services. Concessions are provided to students, people on low incomes, people with a disability, older Tasmanians, and those who have served their country or community. Visit this website learn more:
SA Taxi Services South Australia Taxi Fare Subsidy Scheme People with permanent and severe disabilities that limit their ability to use public transport may apply for subsidised taxi fares: • 75 per cent subsidy for people who are confined to a wheelchair • 50 per cent subsidy for people who are not confined to a wheelchair. Visit this website learn more:
SA Transport Services The Mobility Pass The vision impaired travel pass entitles the holder to unlimited free travel on Adelaide Metro buses, trains and trams. A medical certificate from an ophthalmologist, optometrist or a medical practitioner is required. Visit this website learn more:
WA Taxi Services The Taxi User Subsidy Scheme (TUSS) The Taxi User Subsidy Scheme (TUSS) is a subsidy available to certain eligible people with disability travelling in on-demand rank or hail (taxi) vehicles. TUSS participants can receive up to 75% off eligible taxi fares. Visit this website learn more:
WA Transport Services Western Australia Transport Concessions Vision impaired passengers may be entitled to free travel on public transport. Visit this website learn more:
NT Taxi and Transport Services Transport Subsidy and Incentive Scheme If you have a permanent disability or mobility restriction that prevents you from using public transport, you may be eligible for the transport subsidy scheme (TSS). Visit this website learn more:
ACT Taxi Services Taxi Subsidy Scheme The ACT Taxi Subsidy Scheme (TSS) provides financial assistance to ACT residents with a disability or significant mobility restriction preventing them from using public and community transport. Visit this website learn more:
ACT Transport Services ACT Transport Concessions Vision Impaired Travel Pass holder is entitled to free travel on Transport Canberra bus and light rail services. Free travel includes an attendant, if required. Vision impaired passengers may be entitled to free travel on public transport. Visit this website learn more: